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Vaccine and Exemption Documentation

Currently, Cougar Health Services is accepting vaccination records/exemptions for all WSU students, from all campus locations. All WSU students need to complete one of the following options.

NOTICE: It is illegal to submit fraudulent or counterfeit COVID-19 vaccine cards. Please see FBI Guidance. It is also illegal to claim an exemption or accommodation on false, misleading, or dishonest grounds.

Any student found to have submitted fraudulent or counterfeit records, or false, misleading, or dishonest information about their vaccination status, medical need for exemption, or their sincerely held religious beliefs will be referred to the Center for Community Standards. Consequences may include but are not limited to expulsion from the university.

Upload Proof of Vaccination

If you were vaccinated in the state of Washington, view instructions for downloading your immunization records.

To upload proof of COVID-19 vaccination:

  1. Log into your Patient Portal.
  2. Click the “Enter my COVID-19 Vaccine Information” button at the top of the screen.
  3. Upload a photo of your COVID-19 vaccine card or record AND type in your vaccination information in the designated area.

You’re done! Once you have completed these steps, there is nothing more to do. 

To upload proof of measles (MMR) vaccination:

  1. Log into your Patient Portal.
  2. Click “Immunizations” in the left-hand menu.
  3. Click “Add immunization record OR exemption information….”
  4. Upload immunization record.

More information on the WSU Pullman measles MMR vaccination requirement is available online.


You only need to file an exemption if you are not getting vaccinated. If you file an exemption and later decide to get a vaccine, you can follow the steps above to submit your proof of vaccination.

File Medical Exemption

To file a medical exemption to the COVID-19 and/or MMR requirement:

  1. Log into your Patient Portal.
  2. Click “Immunizations” in the left-hand menu.
  3. Click “Add immunization record OR exemption information….”
  4. Upload letter/documentation from a licensed healthcare provider detailing your need for a medical exemption.
    1. After you upload your documentation, it will be reviewed by Cougar Health Services staff. Cougar Health Services will contact you if there are any issues with your uploaded documentation.
  5. Within two (2) business days you will receive an exemption form in your Patient Portal
    1. Log into your Patient Portal.
    2. To access the form, click “Consent Forms” in the left menu.
    3. You must fill this form out to be compliant with WSU’s vaccination requirement and have your vaccination registration hold removed.

File Religious Exemption

To file a religious exemption to the COVID-19 and/or MMR requirement:

  1. Complete the Vaccination Educational Module. At the end of the module, you will be asked a series of questions regarding your sincerely held religious belief.
  2. Your completed form will be sent for committee review. All personally identifiable information will be removed prior to review. Most determinations will be delivered within ten (10) business days.
  3. Approval or denial of your exemption will be emailed to your WSU email address. Approved exemptions/accommodations will also be shared with Cougar Health Services for compliance purposes. Student employees will also have results shared with Human Resource Services to meet Proclamation 21-14.1.
  4. If approved, you will receive a consent form in your Patient Portal (within 3 business days of approval).
    1. Click “Consent Forms” in the left-hand menu.
    2. Complete the ‘’Request for Immunization Exemption” form
  5. If denied, you will need to schedule an appointment to get a vaccine or provide documentation for a medical exemption. You will also be provided information about how to appeal this decision.

All steps must be completed to be compliant with WSU’s vaccination requirement and have your vaccination registration hold removed. It may take up to 3 business days for your account to show your approved exemption and to be marked compliant.

Personal Exemptions

In light of the recent FDA approval of the Pfizer vaccine and changes to exemptions, we are not processing new personal exemption requests. Medical exemptions and exemptions for sincerely held religious beliefs will still be allowed. Updates will be posted here as soon as the updated exemption process is made available.

Exemption FAQ’s

Cougar Health Services is only filing documentation of religious exemptions for compliance purposes. Questions related to the religious exemption process should be sent to

I’ve already submitted a religious exemption. Why do I have to resubmit?

WSU is working hard to streamline its processes as much as possible. Students working in K-12 and healthcare settings and student employees are subject to stricter requirements for religious exemptions. Rather than have multiple processes, WSU would like all students to be evaluated on the same criteria.

What is the review process for religious exemptions?

A panel of WSU faculty and staff from all WSU campuses will review each exemption request individually. Panel membership will consist of those with expertise in religions, diverse backgrounds, and legal accommodations. Personally identifiable information will be removed prior to panel review.

My request was denied. What do I do?

If your exemption request is denied, and you wish to appeal the decision, you will be provided information on the appeal process. You will also retain the option to get vaccinated or file a medical exemption request.



Visit the Vision Clinic for Your Eyecare Needs

Rows of eyeglasses line the wall of the Vision Clinic

Our vision clinic is committed to providing professional, highly accessible vision care for WSU students. Our highly-trained eye care professionals provide comprehensive eye exams using state of the art equipment. Come visit our beautiful, modern optical retail store and see the newest styles of eyewear and sunglasses.

Appointments and services

WSU students can order glasses, contact lenses, eye drops and solutions, and eyeglass repairs. You can reach us at 509-335-0360 or online through the Patient Portal to schedule an appointment for any of the following eye care services:

  • Comprehensive eye exams
  • Contact lens fittings
  • Emergency same-day appointments for conditions such as red eye, flashes of light, floaters, and injuries to the eyes/face
  • Treatment for eye conditions such as dry eye, allergies, diabetes, glaucoma, and macular degeneration
  • Pre- and post-op Lasik care

For doctor-approved information on common eye symptoms and conditions, visit the American Optometric Association.

If you are a WSU student not located on the Pullman campus, you still have access to the vision clinic for available services. We can fill any current contact lens or glasses prescriptions and, if needed, mail them to you.

Retail store

Our vision clinic includes a retail store where students can purchase eyewear and accessories. We can fill prescriptions from our optometrist or from other providers.
If you already have a prescription from another provider, just bring it with you when you come in or provide us with the name and phone number for your eye care provider so we can call to get the prescription information.


Our stock of eyeglass frames and sunglasses includes options to fit every budget. Prescription glasses orders usually take about five business days to arrive at the Vision Clinic.

Brands we carry include:

  • Burberry
  • Calvin Klein
  • DKNY
  • Longchamp
  • Nike
  • Prada
  • Ray-Ban
  • Scott Harris
  • Timberland
  • Tom Ford
  • Toms Eyewear
  • Liberty Sport Sports Goggles

Cougar Package

If you’re purchasing eyeglasses, our Cougar Package includes selected frames, single vision polycarbonate lenses, and an anti-reflective coating for $200.

Computer eyewear

We also sell computer eyewear from GUNNAR Optiks designed to help protect eyes from artificial blue light.

Contact lenses

We stock Acuvue Oasys contact lenses for your annual supply in our retail store and we can order any other contact lens brand to fill your prescription.
Most contact lens orders arrive within 3-4 business days. If you have a current contact lens prescription and need a refill, please call us at 509-335-0360


We carry a variety of over the counter products, including:

  • Alaway allergy relief eye drops
  • Bausch & Lomb Thera Pearl Eye Mask
  • Blink Contacts Lubricating Eye Drops
  • Clear Care contact lens disinfection solution
  • Eyeglass cases
  • Eyeglass lens cleaner
  • Non-prescription sunglasses
  • OCuSOFT Lid Scrubs
  • Purilens saline solution
  • Reading glasses
  • Retaine Dry Eye Relief
  • Sports/sunglasses straps
interior of vision clinic showing retail contacts products and eyewear

Text messaging notifications

You can sign up for text notifications in person or over the phone at any time, whether you are filling your prescription for the first time or transferring it from another vision clinic. All that you need to give us is your current cell phone number and your mobile carrier.

We will send you a text message when your glasses or contacts are ready and you can pick them up at your convenience.


As a specialty clinic, our billing and costs sometimes differ from the main medical clinic. We have a charge for office visits and collect payment at the time of your visit.

If you have an insurance plan with vision benefits, we can bill your insurance. We can help you find out what your individual coverage and costs will be, and assist you with any necessary paperwork. Contact us for details.

You can pay for medical services or retail purchases with Visa, MasterCard, check, or cash.


Our vision clinic staff is dedicated to providing you with the highest quality vision care to help keep your eyes healthy.

Our optometrist, Dr. Narula, graduated from the Illinois College of Optometry in 2001. During her 15 years of practice, Dr. Narula has helped everyone from preschoolers in Auburn, Indiana to surgery patients in Beverly Hills, California. She takes great pride in fitting specialty contact lenses and treating dry eye syndrome. In her free time, she enjoys spending time with her family, reading mystery novels and exercising.

Hours, location, and parking

Find our current hours and a map of our location on the ground floor of the Washington building. Parking is available in the gated lot in the front of the building for all vision clinic patients.

COVID-19 Vaccines Available for Current Pullman Students

CHS nurse placing bandage on upper arm of patient in exam room.


Cougar Health Services is now offering COVID-19 vaccines to current WSU Pullman students.

  • Appointments are required. Please schedule an appointment by logging in to the patient portal.
  • Bring your CougarCard or some form of identification.

Visit the Vaccine Locator to find appointments in the community.

COVID-19 Vaccine Requirements for Fall 2021

All WSU students must upload proof of COVID-19 vaccination or apply for an exemption. Detailed instructions about submitting documentation can be viewed here.

Get the Real Talk Thursday Schedule and More Mental Health Resources

Male student sitting at a table working on an open laptop in the Compton Union Building.

The mental health impact of this pandemic is very real.  If you’re feeling anxious, stressed, or depressed, you are not alone. Most people have never experienced such a large-scale challenge, and this one may affect our mental and physical well-being, our finances, our social connections, and the health and safety of our loved ones.  Isolation, changes in school and employment, and concern about our families and friends can increase feelings of worry, fear, and sadness. It’s even harder to navigate these challenges when we may not have access to our typical coping strategies and ways of practicing self-care.

We’re all learning new ways to cope and adapt to new daily habits and uncertainty about what the future holds. Please check out the resources below for help in developing and maintaining healthy habits, and for information about ways to access help if you need it.

Video: Navigation to Normal

In this video, Navigation to Normal: Readjusting to Life After Lockdown, you’ll hear Counseling Assistant Stephen Paup cover the transition to post-pandemic life. Learn tips to help readjust your social skills, how practicing mindfulness can lead you to focus more on the present, and more!

Video: Mental Health Resources FAQ

In this video, watch Dr. Kate Romine, a psychologist resident with Counseling and Psychological Services (CAPS) , as she gives you a personal roadmap to the mental health resources available at CAPS. This interview, led by former Multicultural Greek Council VP of programming, Jesus Mendoza, describes CAPS services, when to reach out for help, and much more!

Real Talk Thursdays: All WSU Students

Real Talk Thursdays are back! In 30 minutes, a Cougar Health Services mental health professional will cover a different wellness topic each week. These sessions are free and open to WSU students from all campuses. Also, check out our YouTube channel for recordings of past sessions.


  • All sessions will occur 1:30-2:00 p.m. via Zoom.
  • Join your session using the Zoom link.

Fall 2021 Topics

October 21 | Red Flag, Green Flag: What to Watch for in the Dating World
November 4 | Mental Health and the Holidays: Tips to Manage Stress

Coping with COVID: All WSU Students

Coping with COVID is designed to teach students coping skills, how to seek help if needed, and how to provide support to others who may be in distress. This workshop will return at a later date. Check back for details! Also, inquire about a private training for your group.

Tips and Resources from our CAPS Counselors in Cougar Health Services:

Text “@Stress” to 844-486-0046 to get personalized stress management techniques sent to your phone.

We will check in with you occasionally to see how you are doing and we will send you regular tips and reminders for lowering stress, customized to your individual stress level. We have adapted some of our content to be particularly helpful in addressing COVID-19 related stress.

You may also benefit from checking out techniques to cope with worry, stress, anxiety and depression as a result of the COVID-19 outbreak, outlined by our community partners at Palouse River Counseling (PRC).

You can join at any time and this program is available for all WSU locations. Messages and data rates may apply. To cancel messages, you can reply with “STOP.” To get more information, you can reply with “HELP.” Content within the text messaging program adheres to the WSU Privacy Policy.

Counseling and Psychological Services

Counseling and Psychological Services (CAPS) will be providing all services by secure Zoom or telephone. Please call the reception desk at 509-335-4511 during regular business hours to access services, whether you are a current counseling client, current psychiatry client, or a student who wants to start counseling.

Previous Real Talk Thursday Sessions

Fall 2021

  • September 9 – Coping with Re-Opening: Tips for a New Normal | Watch
  • September 16 – Navigating Academia as a BIPOC | Watch
  • September 23 – Living in the Age of Fear: Learning How to Cope | Watch
  • September 30 – Where Mental Health Meets ‘Macho’: Finding Wellbeing While Being Masculine
    | Watch
  • October 7 – The Power Balance: Navigating Professional Boundaries for Grad Students | Watch
  • October 14 – Let’s Take a Mid-Semester Breather | Watch

Spring 2021

  • January 28 – Self-Care During COVID: Using the 5 Senses
  • February 4 – Going from Ally to Advocate: Standing with the BIPOC Community | Watch
  • February 11 – Dating (Safely) During the COVID-19 Pandemic | Watch
  • February 18 – What’s Your Relationship Attachment Style? | Watch
  • March 4 – How to Advocate for Yourself: From the Classroom to Personal Life | Watch
  • March 11 – How Important is Sleep, Really?
  • March 25 – Unhealthy vs. Healthy Relationship Communication
  • April 1 – Staying Motivated Through Zoom Fatigue
  • April 8 – Living Life for Yourself (Not Just Everyone Else) | Watch
  • April 15 – Let’s Take a Break! (Relaxation Skills)

Fall 2020

  • What’s Your Pandemic Attachment Style in Relationships? – October 1 | Watch
  • Virtually Social: Making Connections at a Distance – October 8
  • ACTivism: Being an Ally on Social Media and IRL – October 15 | Watch
  • (Un)Healthy: Signs of a Healthy vs. Toxic Relationships – October 22 | Watch
  • Tell Me Something Good! Building Healthy Positivity – October 29 | Watch
  • Managing Pre-Election Stress – October 29 | Watch
  • I Need My Space! The Stress of Staying at Home – November 5 | Watch
  • Navigating Post-Election Reactions – November 5
  • Normal Reactions to Abnormal Events – November 12 | Watch
  • Let’s Take a Breather- Relaxation During Times of Stress – November 19 | Watch

Spring 2020

  • Coping Through the Covid-19 Pandemic – April 3
  • Pain of Missing Out (POMO) in the Pandemic – April 10
  • I Need My Space!” The Stress of Staying Home and How to Cope – April 1

Handwashing: a small habit with a big impact

clasped hands under running water in a sink with soap suds

Washington State University is reminding students, faculty and staff that washing your hands is easy, and it’s one of the tools identified by the Centers for Disease Control and Prevention for helping combat the spread of coronavirus disease (COVID-19). Studies have shown that handwashing can prevent 1 in 3 diarrhea-related sicknesses and 1 in 5 respiratory infections, such as a cold or flu. Handwashing prevents the spread of infections by reducing the number of germs introduced to our own bodies when touching our eyes, nose or mouth and reducing germs transferred to common objects like phones, hand rails, buttons, and door knobs.

Wash your hands often.

Washing hands at key times with soap and water is one of the most important steps you can take to get rid of germs and avoid spreading germs to those around you.

When you should wash your hands:

  • After using the bathroom
  • Before, during, and after preparing food
  • Before eating food
  • After blowing your nose, coughing, or sneezing
  • After touching an animal, animal feed, or animal waste
  • After handling pet food or pet treats
  • After touching garbage
  • Before and after caring for someone at home who is sick with vomiting or diarrhea
  • After changing diapers or cleaning up a child who has used the toilet

Do it right.

Follow these five steps every time you wash your hands.

  1. Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.
  2. Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.
  3. Scrub your hands for at least 20 seconds. Need a timer? Hum “Happy Birthday” twice or sing the WSU Fight song (without all the clapping of course).
  4. Rinse your hands well under clean, running water.
  5. Dry your hands using a clean towel or air dry them.

If soap and water aren’t available, you can use an alcohol-based hand sanitizer that contains at least 60% alcohol.

If you want to spread the word and not germs, you can get images, videos and posters to print and share at the CDC Health Promotion materials website. This information was provided by and adapted from the Center for Disease Control and Prevention. For more information visit

Make your health a priority this year!

Front entrances of the Washington Building

Your health plays a major role in your success as a student. We provide comprehensive care right here on campus, making it easier for you to get the care you need.

Our highly-skilled health care providers and counselors understand the unique needs of students and offer a wide range of services to support all Cougs.

We’re here for you!

Make sure you’re familiar with our services and the resources we provide.

We hope you have a wonderful year. Stay healthy, Cougs!

Individual Counseling Available During Dead and Finals Week

Student visiting with CAPS Counselor

The end of the semester can be especially stressful! This year, Cougar Health Services is offering individual counseling sessions during dead and finals week to help you navigate this busy time.

These same-day appointments will be available at Counseling and Psychological Services (CAPS) over the next two weeks:

  • Monday, Dec. 2 through Friday, Dec. 6, 9 AM – 5 PM
  • Monday, Dec. 9 through Friday, Dec. 13, 9 AM – 5 PM

You can schedule an appointment by calling CAPS at 509-335-4511 on the day you would like to meet, even if you are not currently seeing a CAPS counselor. Sessions are covered by your student health fee, and no insurance is required.

If you have questions, please contact CAPS at 509-335-4511.

November Peer Health Educator Spotlight – Makena Horne

Makena Horne

Makena Horne is a second-year sophomore at WSU completing a B.S. in genetics and cell biology and a minor in pre-genetic counseling. She joined the peer health education program in the fall of 2019. Her peers in the program nominated her for the November Peer Health Educator of the Month award. This award is given to peer health educators in recognition of their hard work and dedication to the program. We sat down with Makena to hear more about her time in the program and why she thinks other students would benefit from joining.

How has being a peer health educator been meaningful to you?

Makena Horne: [Being a peer health educator] has helped me learn some of the skills I felt I was either lacking or didn’t have as much training in. To be able to help people in need – like when my friends are going through a rough patch or somebody needs some advice – I feel I can better aid them.

How do you think being a peer health educator has built career skills?

MH: I think the best career skills I’ve learned are active listening and learning what makes a good and effective program/workshop. I personally want to work more on my public speaking skills. How can I keep an audience engaged and how can I deliver information in a clear manner so people can understand – I think that’s going to be really beneficial in a clinical setting.

What is the most important thing you’ve learned as a peer health educator?

MH: Well, I am working with the Peer Body Project this year and one thing I really took home was how to accept myself and how to help others accept themselves. And I think that’s really powerful. So I am really happy I get to be a part of that and to be able to help. I’ve also learned about the bystander effect and how to overcome this and be an active bystander. I feel I am in a better place to intervene in a situation I would see.

What would you say to someone who is considering becoming a peer health educator?

MH: I’d say go for it because it’s a whole lot of fun. Not only is everyone friends, but we all have similar interests and ideas, so we really vibe with each other. I was really worried at first about the time commitment – I have Honors classes and pre-med classes and just everything else I have to worry about – and it’s really not that bad. I don’t really feel strained or anything. I would recommend this to anyone who wants to get involved on campus. You don’t have to be pre-med to be a peer health educator. The skills you’ll learn are about teaching and those skills can go so far.

Want to quit vaping? We can help!

person using e-cigarette
person using e-cigarette

Quitting is tough, but we are here to help! Cougar Health Services provides a variety of free resources to help students quit vaping or using tobacco products.

As of October 15, 2019, the Centers for Disease Control and Prevention has reported 1,479 lung injuries related to e-cigarette and vaping products in 49 states. Because of this, the CDC and Cougar Health Services are encouraging those who use these products to quit.

We provide brief cessation counseling to currently enrolled students who have paid their student health fee. During your appointments, we can help you:

  • Explore your options for quitting
  • Improve your motivation to quit
  • Learn ways to manage cravings
  • Reduce the stress of quitting
  • Reduce your e-cigarette and vaping product use if you have had previous attempts to quit, or are not able to entirely quit

Nicotine replacements (gum, patches, or lozenges) are also available at no charge to students who participate in nicotine cessation counseling. If you’d like to find out how we can help you quit, call 509-335-3575.

In the meantime, here are five quick tips to help you get started:

Set a quit date.

Choosing a specific quit date can help you get serious about your plan to stop using e-cigarettes and vaping products. Try to find a day when you won’t be too busy or stressed.

Celebrate the small milestones.

On top of the health benefits, quitting can save a lot of money. Reward your achievements and spend the cash you’ve saved on something you enjoy.

Don’t do it alone.

Tell the people in your life that you’re planning to quit, join a support group, talk to a counselor, or download an app to receive reminders and support. Counseling and nicotine replacements can significantly improve your chance of success and help ease the symptoms of withdrawal.

Take care of yourself.

Caring for your body and mind can help alleviate the stress of quitting. Exercise will improve your mood and energy. Strive for 7-8 hours of sleep every night, eat a balanced diet, and drink plenty of water.

Try and try again.

Most people try to quit smoking an average of 8 times before they succeed. Don’t give up! Each time you attempt to quit, you can learn something new about what does and doesn’t work for you, and what you need for success in the future.

Not sure where to start? Give us a call at 509-335-3575, and we can help you find the best option for you.

October Peer Health Educator Spotlight – Nathan Salyer

Nathan Salyer
Peer Health Educator, Nathan Salyer

Nathan Salyer is a third-year junior at WSU completing a B.S. in neuroscience and a B.A. in Chinese. He joined the peer health education program in the spring of 2019. His peers in the program nominated him for the October Peer Health Educator of the Month award. This award is given to peer health educators in recognition of their hard work and dedication to the program. We sat down with Nathan to hear more about his time in the program and why he thinks other students would benefit from joining.

How has being a peer health educator been meaningful to you?

Nathan Salyer: I’ve always been passionate about health education throughout high school. It has been good to be in a program where I can go out into the public and reach people who are interested in learning. It is a great way to help people become more comfortable with healthcare and learn to do things on their own.

How do you think being a peer health educator has built career skills?

NS: One skill has been the customer service aspect of health education. I want to become a doctor and learning how to teach is definitely vital. If someone doesn’t understand what you’re saying, you have to be patient with them. You try to find another way to explain to them so they can understand what you are trying to say.

What is the most important thing you’ve learned as a peer health educator?

NS: One of the most important things I’ve learned is it’s okay to not have the answer. There is a large amount of information I need to know to be able to present a workshop, but it doesn’t cover everything actually known about a topic.

If someone asks a question in a workshop I’m facilitating with someone else and I don’t have the answer, I can step aside and look it up really quick. If I’m by myself, I can say that’s a great question, but I don’t know and ask them to talk to me afterward. Then we can figure it out and look it up together or I can give them contact information for people who are much more knowledgeable than I am.

What would you say to someone who is considering becoming a peer health educator?

NS: I’d say go for it. The time and effort you put in to learn all the information is very beneficial if you want to have an impact on people. If you have any sort of passion for it, then go for it.