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Cougar Health Services Health Promotion

COVID-19 Update

Health Promotion is currently accommodating presentation and outreach requests online via Zoom and is available by phone at 509-335-9355 and via email at Health Promotion staff is respecting the mandate for social distancing by teleworking.

Mandatory Undergraduate Programs

All incoming and transfer undergraduate students are required to complete the following mandatory programs through Cougar Health Services during Week of Welcome:

  • Count on Cougs. Students will learn about the power of bystander intervention and will be empowered to recognize and respond to situations that could be high risk for violence.
  • e-CHECKUP TO GO. This online, confidential survey allows students to receive personalized feedback about the impacts of alcohol and other drug use. First-year and transfer students under the age of 21 as of Aug. 1 (fall semester), and Jan. 1 (spring semester) are required to complete e-CHECKUP TO GO during their first semester at WSU.

Each program has unique components and steps required for completion. To receive more information about how to fulfill each requirement, please click on the links above.

When should I attend?

Incoming students will be able to register to attend a mandatory program during Week of Welcome. You will be able to sign up to receive text messages during your Alive! orientation to find out which mandatory programs you are required to complete and to receive instructions on how to register for these programs. If you did not sign up to receive text messages, you can sign up here to get information about registration in August.

Where can I find my WSU ID number?

To receive credit for attending your mandatory program, you will need to know your WSU ID number. This can be found on your Cougar Card or on myWSU by following the steps below:

  1. Log into your myWSU account.
  2. Select any “Homepage” option available in the drop-down menu at the top of the page.
  3. Select “Profile.”
  4. Your WSU student ID number (nine digits) is displayed at the top of the page after “ID.”

What happens if I miss the workshop I registered for?

If you miss the workshop time you registered for, you will be able to go to your confirmation email and click on the link to change your registration times.

What happens if I cannot attend?

If you do not complete your mandatory program(s) during Week of Welcome, a registration hold will be placed on your student account and prevent you from registering for classes next semester. However, you will be able to register for one of the limited make-up workshops during the fall semester. Registration instructions for make-up workshops will be made available here after Week of Welcome.

What if I have an issue using Zoom?

In order to attend your Count on Cougs workshop via Zoom, you need to download the most recent Zoom software onto your computer or mobile device. If you are new to using Zoom, watch Zoom 101 to learn about basic in-meeting controls; these will be used to participate fully in the interactive Count on Cougs workshop.

If you have additional questions about Zoom, please visit Zoom’s “Getting Started” page.

What if I need accommodations for the online workshop?

Reasonable accommodations are available for students with disabilities per university policies. If you or any student participating in the workshop needs accommodations to fully participate, including technology accommodations, please contact Health Promotion as soon as possible.

I already completed the survey, why do I still have a hold?

Holds are not removed until a week after the survey is submitted. However, a step is often missed which results in the requirement not being completed and you still having a hold on your account. To make sure you no longer have a hold:

  1. Complete the eCHECKUP TO GO survey if you have not already.
  2. If you think you have completed the survey, please review steps 5-9 of the online instructions.
  3. If you have missed any of these steps, please retake the survey again following these instructions. If you have a copy of your user ID you received at the start of the survey, you can click ““I have completed the eCHECKUP TO GO previously.”, enter in your user ID, and skip to step 5 of the online instructions.
  4. Once you have followed all 9 steps, check back in a week to see if the hold has been removed.
  5. If after a week you still have a hold, please contact Health Promotion with you​r name, ​WSU ID number, and the User ID you received during step 2 of the instructions for the survey.

Additional Questions

If you cannot find an answer to your question there, please please contact Health Promotion. (Note: Per WSU’s email policy, responses to emailed inquiries may only be sent to your official WSU email account.)