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Cougar Health Services Medical Clinic

New Students & Parents

New student checklist

New students should make sure to:

Health fee

The student health fee supports the operation of Cougar Health Services Services, and enables us to offer a comprehensive suite of services in one convenient on-campus location. Make sure you review and understand the services covered by the health fee and our billing and costs.

Your first visit

You can make appointments online through the Patient Portal or over the phone at 509-335-3575.

If you have an existing condition, we encourage you to schedule an introductory appointment to get to know one of our health care providers. Bring your medical records or have them transferred to our clinic before your visit.

Accessing student medical records

Federal and state regulations prohibit us from discussing health information with anyone other than the patient without written permission.  Parents cannot access a student’s medical records without consent from the student. 

To maintain privacy, all charges except the health fee will appear on student accounts as “Cougar Health Services” charges. Read our Privacy Policy for more information.

To access your records or transfer them to or from another health care provider, submit a Consent to Send Health Information Form or a Consent to Receive Health Information Form.