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Update: Summer Hours in Effect

May 10 – August 13

Call first for all appointments.

All Services

  • Monday-Friday | 8:00 a.m. – 4:00 p.m.
  • CLOSED – Saturdays and Sundays

Holiday Closures

  • Monday, May 31
  • Monday, July 5

 

Visit the Vision Clinic for Your Eyecare Needs

Rows of eyeglasses line the wall of the Vision Clinic

Our vision clinic is committed to providing professional, highly accessible vision care for WSU students. Our highly-trained eye care professionals provide comprehensive eye exams using state of the art equipment. Come visit our beautiful, modern optical retail store and see the newest styles of eyewear and sunglasses.

Appointments and services

WSU students can order glasses, contact lenses, eye drops and solutions, and eyeglass repairs. You can reach us at 509-335-0360 or online through the Patient Portal to schedule an appointment for any of the following eye care services:

  • Comprehensive eye exams
  • Contact lens fittings
  • Emergency same-day appointments for conditions such as red eye, flashes of light, floaters, and injuries to the eyes/face
  • Treatment for eye conditions such as dry eye, allergies, diabetes, glaucoma, and macular degeneration
  • Pre- and post-op Lasik care

For doctor-approved information on common eye symptoms and conditions, visit the American Optometric Association.

If you are a WSU student not located on the Pullman campus, you still have access to the vision clinic for available services. We can fill any current contact lens or glasses prescriptions and, if needed, mail them to you.

Retail store

Our vision clinic includes a retail store where students can purchase eyewear and accessories. We can fill prescriptions from our optometrist or from other providers.
If you already have a prescription from another provider, just bring it with you when you come in or provide us with the name and phone number for your eye care provider so we can call to get the prescription information.

Glasses

Our stock of eyeglass frames and sunglasses includes options to fit every budget. Prescription glasses orders usually take about five business days to arrive at the Vision Clinic.

Brands we carry include:

  • Burberry
  • Calvin Klein
  • DKNY
  • GUESS
  • Longchamp
  • Nike
  • Prada
  • Ray-Ban
  • Scott Harris
  • Timberland
  • Tom Ford
  • Toms Eyewear
  • Liberty Sport Sports Goggles

Cougar Package

If you’re purchasing eyeglasses, our Cougar Package includes selected frames, single vision polycarbonate lenses, and an anti-reflective coating for $200.

Computer eyewear

We also sell computer eyewear from GUNNAR Optiks designed to help protect eyes from artificial blue light.

Contact lenses

We stock Acuvue Oasys contact lenses for your annual supply in our retail store and we can order any other contact lens brand to fill your prescription.
Most contact lens orders arrive within 3-4 business days. If you have a current contact lens prescription and need a refill, please call us at 509-335-0360

Accessories

We carry a variety of over the counter products, including:

  • Alaway allergy relief eye drops
  • Bausch & Lomb Thera Pearl Eye Mask
  • Blink Contacts Lubricating Eye Drops
  • Clear Care contact lens disinfection solution
  • Eyeglass cases
  • Eyeglass lens cleaner
  • Non-prescription sunglasses
  • OCuSOFT Lid Scrubs
  • Purilens saline solution
  • Reading glasses
  • Retaine Dry Eye Relief
  • Sports/sunglasses straps
interior of vision clinic showing retail contacts products and eyewear

Text messaging notifications

You can sign up for text notifications in person or over the phone at any time, whether you are filling your prescription for the first time or transferring it from another vision clinic. All that you need to give us is your current cell phone number and your mobile carrier.

We will send you a text message when your glasses or contacts are ready and you can pick them up at your convenience.

Billing

As a specialty clinic, our billing and costs sometimes differ from the main medical clinic. We have a charge for office visits and collect payment at the time of your visit.

If you have an insurance plan with vision benefits, we can bill your insurance. We can help you find out what your individual coverage and costs will be, and assist you with any necessary paperwork. Contact us for details.

You can pay for medical services or retail purchases with Visa, MasterCard, check, or cash.

Staff

Our vision clinic staff is dedicated to providing you with the highest quality vision care to help keep your eyes healthy.

Our optometrist, Dr. Narula, graduated from the Illinois College of Optometry in 2001. During her 15 years of practice, Dr. Narula has helped everyone from preschoolers in Auburn, Indiana to surgery patients in Beverly Hills, California. She takes great pride in fitting specialty contact lenses and treating dry eye syndrome. In her free time, she enjoys spending time with her family, reading mystery novels and exercising.

Hours, location, and parking

Find our current hours and a map of our location on the ground floor of the Washington building. Parking is available in the gated lot in the front of the building for all vision clinic patients.

Transfer Your Prescription to Your Home Pharmacy

WSU Pharmacy worker serving student at counter with medication.

COVID-19 Update

The Pharmacy is currently open 9 a.m. – 5 p.m., Monday-Friday. In accordance with social distancing, only two people are allowed in the pharmacy at a time.

 

Our full-service pharmacy is located inside our medical clinic. Find a map and our current hours on the Hours & Location page.

Transfer prescriptions

To transfer your prescriptions from us to another pharmacy, you will need to call the pharmacy location where you would like them transferred and provide them with your information and the name of the medication and our prescription number if available. Ask them to call the Cougar Health Services pharmacy at 509-335-5742 to complete the transfer process.

More about Pharmacy.

COVID-19 Vaccines Available for Current Students

Cougar Health Services is now offering COVID-19 vaccines to current WSU Pullman students.

  • Appointments are required. Please schedule an appointment by logging in to the patient portal.
  • Bring your CougarCard or some form of identification.

Visit the Vaccine Locator to find appointments in the community.

COVID-19 Vaccine Resources

COVID-19 Vaccine Requirements for Fall 2021

Pullman students can now upload proof of COVID-19 vaccination or medical exemptions in the patient portal. The process for applying for an exemption for personal or religious reasons will be available in July.

With COVID-19 looming, flu shots take on greater importance

You may have heard that this year is supposed to be a mild flu season, that the flu vaccine is never 100 percent effective or that it is dangerous to visit a doctor’s office with the presence of COVID-19. While there may be some truth to these statements, they do not outweigh the benefits of getting the flu shot in a year where we’ve all been so greatly impacted by a worldwide pandemic.

Experts have warned that:

  • The mixture of flu with COVID-19 cases could overwhelm hospitals.
  • Both viruses present with similar symptoms, so patients could be quarantined or isolated by mistake.
  • Vulnerable populations take on even higher risk because COVID-19 and flu spread similarly.
  • People could catch both viruses at the same time.

Luckily, a widely available and safe vaccine already exists for the flu, but not everyone realizes how much getting their flu shot could mean for the general well-being of others.

Consider these responses to common sentiments:

“It’s supposed to be a mild flu season this year, so I don’t need a shot.”

It’s true, experts are predicting a mild flu season in the U.S. due to several factors—less travel, more mask-wearing and physical distancing. However, it is also very possible for our health system to be overwhelmed with even a mild flu season. Your decision to get vaccinated will significantly reduce strain on the healthcare system and won’t put others, who may have a greater chance of getting sick, unnecessarily at risk.

“The flu vaccine isn’t really that effective.”

The vaccine’s effectiveness cannot be assessed until flu season ends, and efficacy in previous years has no bearing on this year. Even if the vaccine is only 50 percent effective, it’s still going to reduce the severity of symptoms if you happen to get sick.

“With Covid around, the doctor’s office is the last place I want to be.”

Healthcare offices take much more stringent precautions than the general public when protecting against disease. Risk permeates there, like anywhere, but it’s a low risk as long you’re following masking and distancing guidelines.

Now ask yourself, would you be willing to suffer a small inconvenience to make a big difference? With the public health climate reeling from the spread of COVID-19, it’s more important now to get a very easy, very accessible flu shot whether it’s for the essential worker ringing up your groceries or an elderly neighbor or loved one. You could do it for your residence hall, roommates, or for your friends and family. Everyone deserves a chance to be healthy.

So please, plan right now where you will go and when to get your flu shot. Find a pharmacy, clinic, or an outreach like Flu Shot Friday on the WSU Pullman campus to get your vaccine. Brave the notion that your smart, healthy choices can make a difference for your community—whatever your community looks like right now—and take the steps necessary to responsibly prepare for the flu season.

 

Still wondering if you’re eligible to get a flu shot at Flu Shot Friday? Check out this flowchart and decide for yourself!

 

Sources:

Centers for Disease Control and Prevention: https://www.cdc.gov/flu/symptoms/flu-vs-covid19.htm

University of California San Francisco: https://www.ucsf.edu/news/2020/09/418406/why-covid-19-means-you-need-flu-shot-year

Become a peer health educator

Zoom collage of 22 participants in a peer educator meeting.

Peer health educators are a diverse group of undergraduate leaders who work with us to educate and empower their fellow students. Students who participate in this program facilitate workshops, represent CHS at campus events, and collaborate with campus partners. Our peer health education program is currently operating online.

We consistently hear from students who are interested in peer health education programs, and studies show that students view peer health educators as credible and trustworthy sources of information. The program is supported by the Service & Activity Fee and will help increase our collaboration with students.

Students who participate in the program will receive a range of professional development opportunities, including training and hands-on experience. Peer educators will develop leadership and public speaking skills, foster positive working relationships, and gain foundational knowledge in a variety of health topics, including violence prevention, mental heal

th, substance use, and sexual health.

The application for becoming a peer health educator is open. Due to COVID-19, applications will be reviewed on a rolling basis rather than having a strict close date.

Students who are accepted into the program will receive BACCHUS training online. Students will then take an exam for their peer educator certification. The program has a one-year commitment with 25 hours of involvement per semester and bi-weekly meetings which occur on Wednesdays from 4:00 – 6:00 pm via Zoom.

If you have questions about the program, please contact Bekah MillerMacPhee.

Our Commitment to the Mental Health of our Black and African American Students

 

To our WSU Pullman Community,

The recent deaths of George Floyd, Breonna Taylor, Ahmaud Arbery, Manuel Ellis, and Tony McDade, among so many others have devastated our communities. We know the Black and African American communities are facing extreme physical and emotional trauma in these times. We stand in solidarity with those feeling anger, grief, fear, and sadness in response to the brutality that is adding to our anguish in this troubling and uncertain period in our history. We are aware of the impact of systemic oppression on the well-being of our students, staff, and faculty. We recognize that recent events will impact people differently based on their position in the historical context of our society, which has given rise to oppression.

Counseling and Psychological Services (CAPS) is committed to affirming and providing care to students who have been directly or indirectly impacted by trauma. If you are struggling emotionally, academically, or for any other reason, please know that we will continue providing teletherapy via Zoom or phone. We want to empower you to seek whatever help you need and what will be meaningful to you — whether that be in the form of counseling or referrals to other university and/or community resources. We are available for crisis, single-session counseling, and ongoing counseling to students who are located in Washington state. The way to initiate all appointments is to call our office at 509-335-4511.

Please take good care of yourselves and each other. Cougs help Cougs.

Counseling and Psychological Services


Self-Care Resources:

Counseling Resources for Individuals of Color:

  • The Washington Counselors of Color Network works to connect clients with counselors who understand the specific needs of people of color and various cultures. There are many resources for those on west side of Washington.
  • The Black Virtual Therapist Network provides an online directory of licensed Black therapists who are certified to provide telemental health services.
  • The Latinx Therapy directory is a bilingual database that connects individuals with therapists and other providers nationwide.
  • Black Mental Wellness, Corp, provides information on mental and behavioral health from a Black perspective.
  • Crisis Text Line, text STEVE to 741741 for support specific to college and university students of color.

WSU Resources:

Books for members of our community wanting to challenge themselves to learn more about racial inequality in our society and the steps they can take to becoming anti-racist:

  • Between the World and Me by Ta-Nehisi Coates
  • Me and White Supremacy by Layla F. Saad
  • So You Want to Talk About Race? by Ijeoma Oluo
  • How to be an Antiracist by Ibram X. Kendi
  • The New Jim Crow by Michelle Alexander
  • White Fragility: Why It’s So Hard for White People to Talk About Race by Robin DiAngelo
  • …But, I’m Not Racist (Tools for Well-Meaning Whites) by Kathy Obear
  • What is White Privilege, Really? By Cory Collins

Other resources for those who want to know what steps to take to become allies: