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Cougar Health Services Counseling and Psychological Services

Your First Visit

Walk-in visits are the point of entry for every student coming to Counseling and Psychological Services (CAPS) for the first time. At your walk-in visit, you will receive an initial assessment from a mental health counselor who is equipped to listen to your concerns and assess what level of care is best for you.

Walk-In Counseling Hours

  • Mon & Tue 10:30am – 3:30pm
  • Wed 1:00pm – 3:30pm
  • Thur & Fri 10:30am -3:30pm

Crisis support is available after 5 pm, on weekends, and during University holidays by phone:  509-335-2159.

Call 911 in any emergency situation or if a student poses an immediate threat to self or others.

What to expect

It typically takes an hour and a half to complete paperwork and attend the counseling session. You may need to wait for the next available counselor. If the counselors’ schedules are full, we may ask you to come back. Please tell us if you are in crisis so we can help you get the services you need.

CAPS service referrals

We offer a variety of services to help students improve their mental health and wellness. After your first visit, your counselor may refer you to:

Community referrals

In some situations, your counselor may recommend transition of care to a community provider. We can help you find a community psychiatrist, therapist, or other services that would best fit your needs.

Examples of situations for which we may recommend transition of care:

  • Chronic mental health conditions that are best treated through longer-term, ongoing care
  • Students who want an open-ended, potentially longer-term treatment relationship
  • Ongoing treatment for students who chronically present an imminent risk to self or others
  • Recent and/or history of multiple psychiatric hospitalizations
  • Intensive substance abuse treatment
  • Court-ordered treatment, treatment that is a stipulation of probation, or evaluations for attorneys
  • Students who aren’t engaged in treatment (for example, missing 2 appointments in a row)
  • Treatment that falls outside of our expertise