Cougar Health Services provides student-centered, integrated health services. We offer:
- Counseling and Psychological Services including walk-in appointments, groups and workshops, individual and couples therapy, biofeedback, psychological assessment, testing, and 24/7 mental health crisis services
- Health Promotion strategies and programs to support individual and community well-being, including enhancing mental wellness and reducing violence and substance abuse
- Medical Clinic staffed by board-certified physicians and experienced health care providers offering primary care, specialty services and a 24/7 telephone nurse line
- Pharmacy with prescription services and over-the-counter products
- Vision Clinic with comprehensive eye care services and a retail store for frames, sunglasses, contacts, and accessories
Student health fee
Every student taking seven or more credits in the fall and spring semesters and one or more credits in the summer is automatically charged a student health fee with tuition.
The student health fee supports our operation, and allows us to offer comprehensive health services in one convenient on-campus location. Students who pay the health fee receive access to a wide range of services and resources at no extra cost.
The summer health fee is charged for all students enrolled in any of the sessions offered. You can visit the WSU Budget Office for the current health fee.
Services covered by health fee
Students who pay the health fee receive access to a range of services at no additional cost, including:
- One medical clinic office visit per semester, which covers the face-to-face time spent with a health care provider only. After the first no-cost visit for the semester, our medical clinic will charge an office visit fee. Charges for other services will be billed to your insurance. You will be responsible for any part of your bill not covered by insurance.
- 24/7 medical advice from our nursing staff over our telephone nurse line at 509-335-3575
- Certified health insurance navigators to help students without insurance understand their options
- Referral coordinator to help you find community providers for specialty services
- Nutrition counseling with our registered dietitian
- 24-hour mental health crisis support services
- Brief, focused individual therapy and biofeedback services
- Unlimited group counseling and workshops
- Tobacco cessation counseling and nicotine replacements
- Educational programs covering a range of topics including mental health support, stress management, life skills, substance use, and violence prevention
Services available at an additional cost include:
- Preventative care visits such as well-woman visits and comprehensive physicals (billed to insurance, but most insurance companies will cover preventative visits in full)
- Comprehensive physicals
- Travel clinic
- X-ray and lab services (offered on site by third-party vendors)
- Physical therapy (offered on site by a third-party vendor)
- Behavioral Health
- Vision clinic visits
- Vision clinic retail store, which offers eyeglass frames, sunglasses, contact lenses, and accessories
- Psychological assessment
- Testing services, including individual exam proctoring
Health fee coverage dates
Enrolled WSU students who have been charged the health fee have access to Cougar Health Services for the semester for which the fee was assessed.
- Fall semester coverage begins the Monday two weeks prior to the first day of classes and continues through December 31st
- Spring semester coverage begins on January 1st and continues through the week following commencement
- Summer coverage begins the Monday after commencement and continues one week after the last day of the final summer session
Health fee opt-in
Students who are not required to pay the health fee but belong to one of these categories may choose to pay the health fee in order to access Cougar Health Services that semester:
- Students enrolled in less than 7 credits (fall/spring semester) or less than 1 credit in the summer
- Students enrolled through Extended University Services in internship programs
- Students enrolled through regional campuses
- Students enrolled in spring semester and returning in the fall can get access during the summer by paying the summer health fee
- New students registered for fall semester who are attending new student orientation programs such as Alive! orientation can get access while on campus by paying the summer health fee
Health fee refunds
The health fee is generally nonrefundable. However, students who are enrolled but not physically located at WSU Pullman may submit a Health Fee Petition Form to be considered for a refund.
Upon withdrawal or cancellation of enrollment from the University, a refund of the health fee may be denied if the student has utilized health services prior to withdrawal/cancellation of enrollment.
If a student completes a full cancellation of enrollment from classes and has not accessed services at Cougar Health Services within the first 10 days of class (or five days for the summer session), they will receive a full refund of their health fee. Cancellations after this time period will not be eligible for health fee refund.
Students enrolled at WSU campuses other than Pullman should review their respective campus resources to learn about available health services: