We know some medical exams and procedures are more sensitive than others. We want you to be comfortable during all exams and procedures.
We have trained chaperones to help make sure sensitive exams and procedures are done in a safe, comfortable and professional way. A Medical Chaperone is an objective observer with medical training who is present during an exam or procedure to support patient dignity, privacy, and consent, and to foster effective communication between clinician and patient.
If you ever feel uneasy or you need more information about what will happen during your exam, please ask us. We are here to help
If you would like a Medical Chaperone, you can request one when you make an appointment or at any point during your visit to the medical clinic.
Frequently Asked Questions
What is considered a "sensitive" exam or procedure?
Any physical exam of the male or female genitals or rectum or female breasts is considered "sensitive." These include exams of the female breasts, pubic/groin region (for hernia), vulva and vagina, penis and scrotum, and rectum.
For ALL sensitive exams, you should expect:
- An explanation of the exam, including why it is needed, what the provider will do, and what it may feel like.
- Privacy to undress. You should NOT be asked to undress in front of a provider or other staff member.
- You should be offered a covering (gown or sheet/drape) if your body is exposed.
- The provider should NEVER make sexual remarks, hints or jokes.
- You have the right to refuse any portion of an exam or stop it at any time.
You are in charge of your body.
What does the chaperone do?
The chaperone is a specially trained member of the Cougar Health Services team. Their job is to ensure patient and provider comfort, safety, privacy, security and dignity during these exams or procedures. The chaperone will stand in a location where he or she can observe what is going on and assist as needed.
Can I request a chaperone for exams that are not sensitive in nature?
Yes. You can request a chaperone for any type of exam
Can I decline to have a chaperone present during my exam or procedure?
Yes. Adults and patients who are 12 years and older and can make their own medical decisions can decline a chaperone. Patients can opt-out when they arrive at their appointment.
For children 8 or younger, the parent or guardian may act as the chaperone and stay in the room.
For all patients older than 8, a CHS chaperone must serve in that role. However, the child's guardian may decline the presence of the chaperone for a child older than 8 and younger than 12.
The health care provider may also decide not to perform an exam or procedure unless a chaperone is present.
Can I request a chaperone of a specific gender?
Yes. If you prefer a chaperone of a specific gender, let us know when you arrive for your appointment. We will do our best to honor your request. If you have any questions or concerns, please speak to the clinic manager.