We’re here to help you! If you have a question or concern about our services, insurance, billing, or anything else, please contact us.
Call 9-1-1 in an emergency or go to the nearest emergency department:
- Pullman Regional Hospital
- Gritman Medical Center (Moscow, ID)
- Whitman Hospital & Medical Center (Colfax, WA)
To protect the confidentiality of inquiries, we request that you use the phone numbers listed below since all email is subject to public request records.
Medical Clinic
Phone
509-335-3575
24-Hour Nurse Line
509-335-3575
Fax
509-335-6223
Email
cougarhealth@wsu.edu
Mailing Address
Cougar Health Services
Washington Building
PO Box 642303
Pullman, WA 99164-2302
Billing
Phone
509-335-3575
Fax
509-335-8214
Email
cougarhealth.billing@wsu.edu
WSU Student Insurance
Phone
509-335-3575
Fax
509-335-8214
Email
student.insurance@wsu.edu
Counseling and Psychological Services
Phone
509-335-4511
After-Hours Crisis Counseling Services
509-335-2159
Testing Services for WSU Pullman Students
509-335-1744
Email
counseling@wsu.edu
Fax
509-335-2924
Mailing Address
Counseling and Psychological Services
Washington Building, Room 302
PO Box 642333
Pullman, WA 99164-233
Pharmacy
Phone
509-335-5742
Email
cougarhealth@wsu.edu
Vision
Phone
509-335-0360
Email
cougarhealth.visionclinic@wsu.edu
The Patient Portal
The Patient Portal is our online appointment scheduling and communication system. You log in to the portal using your WSU user ID and password.
You can use the Patient Portal to:
- Schedule, reschedule, and cancel medical and vision appointments
- Communicate securely with your provider and Cougar Health Services
- Obtain your immunization records
- Review a history of your charges and payments
- Request prescription refills
We are committed to protecting your personal health information. Data that you provide through the Patient Portal cannot be viewed by anyone else and is securely maintained by industry-standard encryption.
Media Request
If you are interested in interviewing a Cougar Health Services representative, please fill out our media request form.
Give Feedback
We want to hear from you! We collect feedback from students on an ongoing basis to help improve our services and make sure we’re meeting students’ needs.
You are always welcome to give us a call at 509-335-3575 and request to speak directly with our executive director or the directors of any of our services.
After every appointment in the medical clinic, you will receive a patient satisfaction survey through your Patient Portal. You can take the survey anonymously or provide contact information so we can follow up on your concerns. If you’d like to take the survey, make sure to check your Patient Portal messages!
You can also provide written feedback by filling out a comment card at the station just inside the medical clinic lobby doors and placing it in the box. Just like the survey, you can choose to provide feedback anonymously or request follow-up.
Thank you for helping us improve our services!