LGBTQ Healthcare

LGBTQ+ Care

Cougar Health Services is a welcoming, inclusive environment that provides high-quality, compassionate, and culturally competent care to students of all genders and sexual orientations. It is a safe space for all Cougs to find the necessary health care and support.

We know that receiving care is directly tied to better health, and our medical staff is here to provide safe, confidential, judgment-free services that help you be the healthiest you possibly can be. 

Need an appointment?

The length of your appointment depends on the type of care you need. Please schedule your appointment by phone at 509-335-3575 so we can make sure to schedule you for the right amount of time to address your concerns. If you need specific services, please note them in your appointment request. 

What to Expect

We know that your first appointment for trans-specific health care can be nerve-wracking, and you’ll probably have a lot of questions. We’re here to make the process as easy and comfortable as possible for you. 

We know that your first appointment for health care can be nerve-wracking, and you’ll probably have many questions. We’re here to make the process as easy and comfortable as possible for you. 

  • We will use the name and pronouns you indicate in your Patient Portal and/or when you make your appointment. We’ll also add this information to your medical chart to ensure we use the correct name and pronouns for you every time you visit the clinic.
  • If applicable, you can indicate the status of your current health issues or concerns while scheduling your first appointment. This will help your team provide the best care possible.
  • At your first appointment, you will be asked several questions about your and your family’s health history. We know some of these questions can be triggering, and we will support you through the process of collecting your health history.
  • You and your provider will discuss the care types you seek or want to know more about. 
Other Things to Know
  • To ensure continuity of care, please bring a list of all your current medications and doses, as well as contact information for your previous provider.  
  • Most medication refills can be ordered through our on-site pharmacy or the pharmacy of your choice. Please check with your insurance provider regarding policy requirements and specific benefits.
  • Finding a healthcare provider you are comfortable with is important. We will work with you to find a provider you feel comfortable with who can meet your specific health needs. 

Confidential Care

We are committed to providing compassionate care that makes you feel supported, welcomed, seen, and safe.  We know that talking honestly with a provider about your health and sexual behaviors can be scary or uncomfortable. Our medical staff provides quality care in a judgement-free zone so you can feel comfortable sharing your concerns and get the support and treatment you need. Information you disclose to your provider is confidential and will not be shared with anyone.*  

*In some cases, providers are required to report behaviors or actions that are harmful to you or others.