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Cougar Health Services Medical Clinic

Medical Clinic Services

Our board certified physicians and experienced healthcare providers care for more than 10,000 students annually, averaging 250 patients per day. We are the only accredited outpatient medical clinic in the area.

All of our health care providers hold active licenses in the state of Washington and participate in an annual peer review and re-credentialing process. The credentialing process includes reviewing for any licensure and/or Medicare/Medicaid sanctions, reports to the National Practitioners Databank as well as requesting and receiving approval for certain privileges. There are a wide range of privileges at HWS including surgical and traumatic, orthopedics, gynecology, otolaryngology, urology, and psychiatry.

We are led by an executive director appointed by and responsible to the vice president of Student Affairs. The executive director is advised on general issues by the Student Health Advisory Committee (SHAC) and on day-to-day matters by the HWS administrative team.

We prefer for patients to schedule an appointment to receive services at the medical clinic.

Some of our services are available at no additional cost to students who have paid the health fee, and other services carry a cost. Make sure you review and understand the services covered by the health fee and our billing and costs.

Primary care provider

When students enter our clinic, they are automatically assigned to a primary care provider (PCP). We have two primary care teams, Crimson and Gray, each composed of physicians, physician assistants, nurse practitioners, registered nurses, and support staff. Each primary care team works together, much like a doctor’s office. This enables each patient to return to the same provider and team for continuity of care.

Students can find their PCP on our online appointment system, the Patient Portal, or over the phone at 509-335-3575. Find more info on your primary care team on our staff page.

If you ever want to change to another primary care team or PCP for any reason, simply give us a call or let us know when you’re scheduling your appointment.

Gynecological and sexual health services

We offer comprehensive gynecological and sexual health services, including:

  • Birth control prescriptions and counseling on various methods of birth control to meet your individual needs (Nexplanon implant, intrauterine devices (IUD), Depo-Provera injection, birth control pills, Nuvaring, diaphragm, etc.)
  • Plan B available over the counter at the pharmacy
  • Sexually transmitted infection testing, treatment, and prevention
  • HPV (Gardasil) vaccine
  • Care for menstrual concerns, such as pelvic pain or cramps, irregular periods, and PMS
  • Evaluation and treatment for common sexual health conditions such as:
    • Routine annual health exams that may include a pap smear to screen for cervical cancer
    • Colposcopy for abnormal pap smear
    • Pelvic exam
    • Clinical breast exam and self-breast exam instruction
    • Concerns about sexual health
    • Urinary tract infections
    • Vaginal infections

STI/STD testing

Confidential STI/STD testing (including HIV) is available by appointment. You can schedule an appointment online, or contact us by phone for scheduling and information about costs.

Internal medicine

Our internal medicine specialist provides help managing chronic illness including, but not limited to, diabetes, endocrine and metabolic disorders, and rheumatism.

Sports medicine and orthopedic care

Any students who are interested in maintaining a healthy and active lifestyle can make an appointment with our sports medicine and orthopedic care providers. Whether you’re a recreational or elite athlete, we’re here to address all of your needs.

Our board-certified physicians in sports medicine specialize in treating musculoskeletal and orthopedic injuries and sports-related conditions. Our staff also serve as team physicians for WSU athletics and club sports.

Our services include the evaluation and treatment of:

  • Musculoskeletal sprains and strains
  • Overuse tendon injuries
  • Treatment and management of fractures
  • Casting, bracing/splinting
  • Concussion management
  • Pre-participation physical exams
  • Neck and back pain
  • Manual therapy
  • Exercise prescription
  • Medical conditions related to sports participation such as exercise-induced asthma, skin infections, allergies, high blood pressure, obesity, mononucleosis, and conditions related to the female athlete

We can also provide:

  • Musculoskeletal ultrasound for real-time diagnosis of musculoskeletal injuries and therapeutic injections
  • On-site X-ray
  • Expedited referral to orthopedic surgeons

Our sports medicine physicians are:

  • Blake Corcoran, MD, CAQSM
  • Leyen Vu, DO

LGBTQ healthcare

We strive to provide quality, compassionate care to all students. We encourage you to talk to your healthcare provider about your sexual identity, gender identity, and sexual behaviors. Your care and any information disclosed to your provider is strictly confidential.

All our staff participate in ongoing diversity training and respect for diversity is expected of every provider. Abby Howard, PA-C is particularly interested in LGBTQ healthcare.

Services for transgender patients

Our providers who specialize in the care of transgender patients are happy to evaluate, treat, and/or refer to ensure your needs are met. Our clinicians will serve you in every aspect of your care.

The length of your appointment depends on the type of care you need. Please schedule your appointment by phone so we can make sure to schedule you for the right amount of time to address your concerns.

Students currently undergoing gender-affirming hormone treatment should bring a list of all medications and doses as well as contact information from their previous provider to ensure continuity of care. Medications can be ordered through our pharmacy. Please check with your insurance provider regarding policy requirements and specific benefits.

Preferred name and pronouns

Please indicate if you prefer a name other than your current legal name and/or your preferred pronouns when scheduling your appointment (either online through the Patient Portal or with the telephone appointment scheduler).

A note will be added to your medical chart and your medical team will use your preferred name and pronouns while caring for you. You can also indicate your transition status while scheduling your first appointment. This will help your health care team provide you with the best care possible.

Laboratory and X-ray services

We are contracted with a third party vendor to provide laboratory and X-ray services on site. Additional charges may apply. You are welcome to contact our billing department with any questions about cost.

Physical therapy

Summit Physical Therapy provides on-campus physical therapy services to students in our building. Physical therapy services are available are also available in the local community by referral from a health care provider.

Nutrition counseling

Our registered dietitian is available to meet with students who want to learn about the role of nutrition in good health, at no additional charge. To schedule an appointment, call 509-335-3575

Travel clinic

An international travel clinic is available by appointment to counsel, educate, immunize and identify preventative measures recommended for students planning to travel abroad. Initial pre-travel consultations should be made at least 3 months before expected departure date.

Before making an appointment for a travel clinic, please fill out our Travel Clinic Pre-Visit Questionnaire. You can save your changes and send an electronic copy by email to cougarhealth@wsu.edu, or print a copy and hand carry it to the front reception desk or fax it to us at 509-335-6223.This form is also available in hard copy at the clinic.
After submitting the form, you will need to call us to schedule your appointment. Receiving your form in advance allows us to prepare for your appointment and make sure we cover everything we need to during your visit.

Allergy desensitization injections

Allergy desensitization injections are given from 9:00 a.m. to 11:00 a.m. and from 1:15 p.m. to 4:15 p.m. Students must supply antigens, schedules and instructions from a referring physician. Allergy extract can be stored at the clinic. Allergy testing is not conducted at HWS.

Serums should be shipped to:

Washington State University
Cougar Health Services
C/O Receiving & Delivery
100 Dairy Road
Pullman, WA 99164-2302

Immunizations

The clinic offers many immunizations and arrangements can be made for special orders. Refer to the list below or contact us for information about available immunizations.

Immunizations are only available by appointment during specific hours. You can check available appointment times and schedule online using the Patient Portal, or contact us to schedule by phone.

Vaccines available at the clinic:

  • Hepatitis A
  • Hepatitis B
  • HPV (Gardasil 9)
  • Influenza
  • MCV4 meningitis vaccine (Menveo)
  • Meningitis B (BEXSERO)
  • MMR
  • Polio
  • Rabies
  • Td (tetanus diphtheria)
  • Tdap (tetanus diphtheria acellular pertussis)
  • Twinrix (Hepatitis A & Hepatitis B combo)
  • Typhoid (oral & injectable)
  • Varicella
  • Yellow fever

Vaccines available by special order:

  • Japanese Encephalitis
  • Pneumococcal 23
  • Prevnar 13

Behavioral Health

Behavioral Health offers a range of services designed to support our students’ overall health, well-being, and quality of life. Our services include medication management for patients with psychiatric concerns, psychological treatment for conditions that may have both medical and stress-related components, and a tobacco cessation program for patients who want to quit using tobacco products.
Students have access to crisis services and other psychological services including unlimited group counseling and workshops as well as brief, focused individual therapy through Counseling and Psychological Services.